Think dairy and you think FrieslandCampina.
The dairy company’s products are shipped from one of its more than 20 Dutch production sites and distribution centres to over 100 countries worldwide. All the locations work with SAP Global Trade Services (SAP GTS), an administrative solution for import, export and trade compliance. This solution corresponds with both Dutch Customs’ new requirements and FrieslandCampina’s IT strategy.
When Friesland Foods and Campina merged, the new FrieslandCampina opted for one consolidated IT environment. As a result the dairy company has migrated all its business units one by one to solutions such as SAP ERP and SAP EWM since 2011. Quinso was SAP GTS’ implementation and expertise partner for this large-scale project.
Almost parallel to FrieslandCampina’s internal IT transition, Dutch Customs migrated to AGS, a new issuing system. Stefan Goos, business consultant at FrieslandCampina, explains: ‘Dutch Customs set a deadline by which our system had to be able to communicate with the new AGS solution. At that time we were still right in the middle of our own SAP migration. That’s why we chose to centrally pull the implementation of SAP GTS forward in partnership with Quinso. This also included business units that had not yet migrated to the new IT environment. We were able to get the job done within just four months.’
A challenging project
Hundreds of containers filled with FrieslandCampina dairy products cross EU borders every week. That’s why the migration had to be carried out without disrupting the export processes. ‘It was imperative to properly align the completely new specifications of customs notifications to our internal organisation, processes and solutions,’ says Goos. ‘Quinso was responsible for ensuring this process ran smoothly. They conducted the required analyses beforehand and knew exactly in which areas technical or process-related changes were needed.’