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Digital, resilient and experience driven; how small and medium-sized organizations can prepare for the new economy.

Small and medium-sized organizations have certain advantages over their larger rivals. They can create close relationships with customers and employees, easily adapt to subtle changes in the market, quickly develop innovative services and products, and adapt their business models to avoid disruption.

But the current economic environment now threatens the success – and perhaps even the survival – of many small and medium-sized organizations.

Transforming activities around new technologies and human experiences will be critical for resilience and growth in the coming years.

White paper

In this white paper, SAP and Oxford Economics surveyed 2,000 executives from small and medium-sized organizations in 19 countries to understand their priorities, challenges and digital maturity. They also analyzed responses from the best-performing companies – those with the strongest reported revenue growth over the past year and profit margin increases over the past three years – to identify best practices with SAP S/4HANA that other organizations might pursue.

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