Your SAP solution is live! The system is stable and the project team can proverbially “go home. We’re here! Or are we not? If you want to maximize the benefits of your new solution, you will need to pay continuous attention to maintaining and managing the system even after going live. To continuously optimize your processes and keep them smart. For this, a dedicated team is a must. Specialists who not only keep your system up to date and working, but who also think along proactively in further developing the chosen solution. A team that ensures that the system is used to its maximum potential.
The extension of your functional and technical management
Managed Services is the extension of your functional and technical management. Because although maintenance is kept to a minimum with SAP solutions, our experience shows that a system can never run completely without adjustments. Your organization changes and grows, you have partly applied customization or an incident or update occurs. Then it is nice to have someone available to support you. Someone who understands which systems are running in your organization and helps you directly when you need it.
Benefits Managed Services
Do you want to maximize the benefits of your SAP solution? Then make sure that your system is always up to date, that you continuously optimize your processes and that you solve problems quickly. You can choose to get the expertise to do this yourself. Or to do this together with us. This lowers your operational costs, increases your flexibility and allows you to focus on your core business.
Key benefits at a glance:
- Always up to date
With a Managed Services contract, we ensure that your SAP systems are always up to date, so that you can always use the latest features and are well protected against security risks. - Problems solved quickly
When problems arise, simply put them to us. Our service desk is ready to support you via phone, email or our ticket system. As a result, problems are solved quickly and efficiently. We will also keep you informed about our findings on a regular basis. - Reduced operational costs and more flexibility
Because you request support when you need it, and you can scale up and down, you reduce your structural operational costs and are more flexible in deploying people.
Our team consists of highly experienced consultants with diverse expertise. Because we work closely with SAP, we are able to relieve you of all your worries. Allowing you to get the most out of your SAP solution. And you can focus on the core activities of your organization.
Choose the contract that suits you
We understand that not every organization has the same needs. That’s why we offer two different support contracts. Tailored to the service you need:
- Basic support: for organizations needing mostly occasional support.
- Premium support: for organizations that perform regular system status checks with the aim of identifying potential disruptions, backlogs or efficiency gains.
In the table below we give an overview of the possibilities per package. Wondering how we can help your organization? Then contact us. In addition to these contracts, we can, of course, make custom arrangements.
Optional additional services:
Cees Vermond
Our support team
From diagnostics and incident resolution to proactive checks and ongoing monitoring, our specialized support team is here to ensure that SAP remains optimally utilized to support your business processes. So that your business continuity is guaranteed. Want to know more? If so, please contact us.
